Use CMMI for Services to Drive Business Growth
Prior to establishing i3 Design and Consulting, I had the opportunity to work with some really great people at the former L-3 National Security Solutions (now part of CACI). During that tenure, we boldly took on the challenge of trying to use CMMI for Services to drive cultural change and business growth in a business development organization. While certainly not a traditional space for most quality frameworks, the end result was extraordinary. If you have a moment, please read the write-up of the work published in CrossTalk- The Journal for Defense Software Engineering (Special CMMI edition).
Abstract- This is the story of a group that used the CMMI for Services (CMMI-SVC) to help create a small and powerful business capture organization that demonstrated impressive results in their first three years (from $87M to $1.5B). They maximized the value of the CMMI-SVC by choosing only those process areas that immediately supported their business needs and vision. Once spun up, this organization proved if one puts the business needs of the organization first, one is able to apply the CMMI with surgical precision that affords pure benefit with no waste, and paves the way for increase revenue.
Many thanks to my co-authors on this article John Ryskowski of JFR Consulting and Dianne Tolliver. At i3 we believe that interesting work is great, but awesome clients are the best!
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